:root{color-scheme:dark;--bg: #1e1f22;--sidebar: #2b2d31;--panel: #313338;--panel-2: #383a40;--text: #f2f3f5;--muted: #b5bac1;--line: rgba(255,255,255,.09);--accent: #ffa200;--danger: #ff5f57}*{box-sizing:border-box}body{margin:0;min-height:100vh;background:var(--bg);color:var(--text);font-family:Inter,Segoe UI,system-ui,sans-serif}button,input,select{font:inherit}.login{min-height:100vh;display:grid;place-items:center;padding:24px}.login-box{width:min(420px,100%);display:grid;gap:14px;padding:28px;border:1px solid var(--line);border-radius:8px;background:var(--panel)}.eyebrow{color:var(--accent);font-size:12px;font-weight:800;text-transform:uppercase}h1,h2,h3,p{margin:0}p,.muted{color:var(--muted)}.primary-link,.actions a,.filters button{border:0;border-radius:6px;background:var(--accent);color:#15110a;font-weight:800;padding:10px 14px;text-decoration:none;text-align:center;cursor:pointer}.error{border:1px solid rgba(255,95,87,.35);border-radius:6px;padding:10px;color:#ffd1ce;background:#ff5f5714}.app{min-height:100vh;display:grid;grid-template-columns:360px 1fr}.sidebar{min-height:100vh;background:var(--sidebar);border-right:1px solid var(--line);display:grid;grid-template-rows:auto auto 1fr;gap:14px;padding:18px}.brand{display:grid;gap:6px}.brand h1{font-size:24px}.filters{display:grid;gap:8px}.filters input,.filters select{width:100%;border:1px solid var(--line);border-radius:6px;background:var(--panel);color:var(--text);padding:10px 11px}.date-row{display:grid;grid-template-columns:1fr 1fr;gap:8px}.ticket-list{overflow:auto;display:grid;align-content:start;gap:8px;padding-right:2px}.ticket-row{width:100%;display:grid;gap:4px;text-align:left;border:1px solid transparent;border-radius:6px;background:transparent;color:var(--text);padding:11px;cursor:pointer}.ticket-row:hover,.ticket-row.selected{background:var(--panel);border-color:var(--line)}.ticket-row span,.ticket-row small{color:var(--muted)}.detail{min-width:0;padding:24px;overflow:auto;display:grid;align-content:start;gap:16px}.detail.empty{place-items:center;color:var(--muted)}.detail-head{display:flex;justify-content:space-between;gap:20px;align-items:start;padding-bottom:16px;border-bottom:1px solid var(--line)}.detail-head h2{font-size:30px;margin:4px 0}.actions{display:flex;gap:8px;flex-wrap:wrap}.actions a{background:var(--panel-2);color:var(--text);border:1px solid var(--line)}.info-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.info-grid div,.panel{border:1px solid var(--line);border-radius:8px;background:var(--panel);padding:14px}.info-grid span{display:block;color:var(--muted);font-size:12px;margin-bottom:4px}.info-grid strong{overflow-wrap:anywhere}.panel{display:grid;gap:12px}.answer{border-top:1px solid var(--line);padding-top:10px}.answer:first-of-type{border-top:0;padding-top:0}.answer p{white-space:pre-wrap;margin-top:4px}.messages{display:grid;gap:10px}.message{border:1px solid var(--line);border-radius:6px;background:#ffffff06;padding:11px}.message.notes-message{border-color:#ffa20059;background:#ffa2000f}.message-head{display:flex;justify-content:space-between;gap:10px;align-items:baseline;margin-bottom:6px}.message-head span{color:var(--muted);font-size:12px;white-space:nowrap}.message p{white-space:pre-wrap;overflow-wrap:anywhere}.attachments{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.attachments a{color:var(--accent);text-decoration:none;border:1px solid rgba(255,162,0,.35);border-radius:6px;padding:5px 8px}.timeline{display:grid;gap:10px}.timeline article{border-left:3px solid var(--accent);padding-left:10px}.timeline span{color:var(--muted);font-size:12px}.timeline p{margin-top:4px}@media(max-width:860px){.app{grid-template-columns:1fr}.sidebar{min-height:auto;border-right:0;border-bottom:1px solid var(--line)}.info-grid{grid-template-columns:1fr}.detail-head{display:grid}}